I like some of the strong statement Shanks made especialy about the People of the City, bit like the one he done on the steps of St George's Hall where he said
" Since I've come here to Liverpool and to Anfield I've drummed it into our players time and again that they're privileged to play for you! If they didn't believe me, they believe me now." I think in not so many words he was saying that the Club belonged to the City and its people and he was a sort of custodian, which ofcorse he was right about, very clever man who came from such a modest background.